1. Use of the site
By accessing the website or when placing an order with Billy Doyle Shoes (here in after referred to as “we”) the customer (here in after referred to as “you”) agree to be bound by all the terms and conditions (the Terms). We reserve the right to revise these Terms without prior notice to you.

Any links to other websites, which are not operated by us is out of our control and we accept no responsibility for them.

2. Your personal information
We will use your information in accordance to our Privacy policy (https://billydoyleshoes.ie), which forms part of these terms.

3. Contract conclusion
If you submit an order for goods via this site by submitting the order, you order is an offer to us to buy the goods on our website.

We will acknowledge receipt of your order by sending you an automatically generated email acknowledging your order. With this email the contract will be concluded.

The contract will relate only to those specific goods which are referred to in our email confirming our acceptance of your order. You should read and check the details in this email to ensure that they are correct. The contract’s content will be stored. You can find the details about your recent orders in your customer login.

If the details in the email confirming your order are incorrect, please contact customer services using the following link https://billydoyleshoes.ie

The contractual language is English.

4. Price and delivery cost
We shall use our reasonable endeavors to ensure that prices as quoted on our site are correct. Information displayed on this site relating to pricing is subject to change by us without notice, but the prices on the site at the time of any order placed will be the prices applicable to that order.

Where the price for a product is less than our stated price, we will charge the lower amount on dispatch. However, we have no obligation to sell the Product to you at the incorrect lower price if the error is obvious and noticeable and could have reasonably been recognized by you as incorrect.

If the correct product price is higher than the price on the site we will either contact you before dispatching the product, or reject your order and notify you of such rejection.

Unless stated otherwise, all prices include exclude delivery costs.

5. Availability and delivery
Information displayed on this site relating to availability is subject to change by us without prior notice.

We cannot guarantee permanent or continuous availability of all products on this site. All orders are subject to availability at all times.

We will deliver the goods ordered by you to the in order in which you gave us at the time when you made the order on our website.

Standard delivery from Billy Doyle Shoes takes 1-3 days.

We are not responsible for any delay in delivery caused by the unavailability of someone to take delivery of the products. If we are unable to make the delivery because there is nobody home it will then be your responsibility to arrange a new delivery date.

6. Payment
Payment for goods can be made by one of the following payment methods:

Debt and credit card payments from VISA, Mastercard and Paypal.

One of the most important components of online business is creating a trusted environment where customers feel confident in making purchases. Our SSL certificates create a foundation of trust by establishing a secure connection. To ensure visitors their connection is secure, see the provide visual cues, such as a lock icon or a green bar.

7. Right to cancel
You have 14 days to return good, beginning on the day after you receive the goods.

If you wish to cancel your order, please provide us with notice in writing to sales@billydoyleshoes.ie

If you are in possession of the goods you are under the duty to retain and take reasonable care of them.

You must send the goods back to us in their original condition (See Returns Section – that means not being open or used with original packaging and brand labels) to our return address (Billy Doyle Shoes, 16 Selskar st., Wexford, Ireland).

Once you have notified us that you wish to cancel the contract, any sum debited to us will be refunded to you as soon as possible and in any event within 30 days of your cancellation.

8. Cancellation by us
We reserve the right to cancel the contract between us if, for example:

We have insufficient stock to deliver the goods you have ordered;

One or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers.

If we do cancel your contract we will notify you by e-mail and will re-credit to your account any sum deducted by us from your credit or debit card as soon as possible but in any event within 7 days of your order.

9. Title and risk
You will become the owner of the goods you have ordered when they have been delivered to you and we have received clear funds in full payment for the goods. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.

10. Our liability
Our liability connected to any products acquired through the billydoyleshoes.ie website is strictly limited to the buying price of the product. This does not limit our liability regarding

• Death or personal injury caused by our negligence

• Fraudulent misrepresentation

• In any way were it would be illegal for us to exclude our liability.

billydoyleshoes.ie is not liable for any loss of income, profit or contracts.

In the event that is out of our control, a so-called force majeure event, we will not be liable for any delays or failure to perform any of our contracted obligations. These events are without limitation:

• The impossibility to use the means public or private transport.

• The impossibility of the use of private or public telecommunications.

• Riot, civil disturbance, terrorist attack or threat of this, invasion and acts of God.

11. Promotional codes
We may make available to you promotional codes from time to time. Any use by you of a promotional code in respect of an order shall only be permitted where used by the person for whom it is intended and for a single use.
Promotional codes are not valid in conjunction with any other offer.
There is no cash alternative available in respect of the promotional code.
We may withdraw the promotional codes at any time without notice.
Promotional codes are only available on Republic of Ireland mainland orders.
Promotional codes cannot be used against postage and packaging costs.
Promotion codes cannot be used after the expiration date.
Promotional codes will only be accepted if submitted at the point of order. We will not subsequently apply a promotional code if the order is submitted without the promotional codes application. Please check your order thoroughly before placing to avoid disappointment.
The promotional code will be applied proportionally to the Goods. Any returns or refunds on Goods purchased with the benefit of the promotional code will be on the proportional price as indicated in the sales invoice.

12. Competition
We may in our sole discretion offer competitions to you at such times and in such manners as we deem appropriate.
All prizes offered are non-transferable and cannot be substituted for a cash alternative.
There will be one entry per person, per residential address only unless otherwise stated. We may in our discretion deem duplicate entries void.
There will be only one winner per competition, drawn at random after the closing date unless otherwise stated.
Our decision as to the winner of the competition is final and no correspondence shall be entered into.
Winners will be notified by email.
Prizes will be delivered to your nominated address at our expense. You shall inform us of all information necessary to ensure that the prize is delivered as soon as reasonably practicably.
Competitions are open to Republic of Ireland residents only
Employees, families and friends of rathmorehoney.ie are not allowed entry.
Please read the terms and conditions of any competition carefully before taking part in the same.

Security
To increase customer satisfaction and ensure the security of our customers when making purchases, we have decided, in agreement with our security experts to the following routine steps. This will increase the security of the purchase.

Our internal security system warns us when there is suspicion of fraud. The security system is based on various parameters that were set up by our security experts and other partners.

If the security system is alerted to a potential fraud, the order is halted immediately and not delivered. This sometimes has the effect that an order is stopped even though it is not fraudulent. In the rare instance that this may occur we hope that you, our valued customer, will understand that this action concerns your safety.

All suspected frauds are reported to the police and also passed onto our security partners for further investigation. For deliveries of a large value the delivery is always via the nearest delivery point, regardless of the payment.

Data protection
We use your personal data to provide goods and services to you and to enter into and administer the credit account you have with us.

We will use your personal data in the following ways:

To provide goods and services and to manage your retail account including administering payments, returns and responding to queries.
To assess whether to offer you a credit facility and for ongoing administration of any credit facility. This includes accessing and sharing information with the Central Credit Register, as required under the Credit Reporting Act 2013.
To administer any financial services products that you have.
To administer any prize draw or competition you may enter.
To analyse your shopping preferences or how you interact with or use our website.
For research and statistical purposes.

Information usage
The information collected will be used to provide quotations or answer queries as requested initially, some information may be subsequently used to contact the client providing the information. Users who provide information will only receive information and/or services he/she requested.

Out of respect for the privacy of our users we present the option to not receive these types of communications. We will not supplement information collected at our Website with data from other sources.

We need to process your personal data for a number of different reasons and these are our legal bases for processing. We also need to keep your personal data for as long as is necessary for us to operate our business and to comply with legal and regulatory obligations.

We rely on one or more of the following legal bases for processing personal data:

To perform our contract with you or to enter into a contract with you.
To fulfill our legitimate interests.
Examples of our legitimate interests are: direct marketing, fraud prevention, preventing and investigating crime including financial crimes, assessing affordability and credit worthiness and IT security.
To comply with legal obligations to which our business is subject.
Consent

Below is a non-exhaustive list of some of the reasons we need to retain your personal data:

Compliance with the requirements of the Central Bank of Ireland, or other relevant Authority.
Compliance with Anti Money Laundering Regulations.
Reporting obligations to the Central Credit Register.
Ensuring we have relevant information in the event of any queries or complaints.
Being able to identify if you have purchased a product which is subject to a product recall.
Being able to service any product or service guarantee you have purchased.
To assist with the establishment, exercise or defense of legal claims.

Unsubscribing
From time to time we may contact you with details on special promotional offers or products that we think you would be interested in, via Email, Telephone, SMS or Post. If you do not want to receive these communications you can opt out in the following ways:

Email or write to Billy Doyle Shoes, 16 Selskar st., Wexford, Ireland. Please state which contact method you wish to be removed from (existing customers should provide their Account Number). Please clearly state whether you wish to be removed from billydoyleshoes.ie communications, communications from Third Parties, or both.

Please note:

Requests not received in the specific format indicated, are in danger of being misdirected. We reserve the right for our customer advisors to contact you regarding your account where necessary.